Privacy Policy
Effective Date: 07/25/2025
Capstone Behavioral Solutions, LLC
Capstone Behavioral Solutions, LLC (“Capstone,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, maintain, and protect information when you visit our website (www.capstoneaba.com) or use any of our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
1. Information We Collect
1.1 Personal Identification Information
We may collect personal information from you in various ways, including (but not limited to) when you:
- Visit our website
- Fill out a form
- Request services or resources
- Apply for a job
- Subscribe to email updates or newsletters
- Communicate with us directly
This information may include:
- Full name
- Email address
- Mailing address
- Phone number
- Insurance information
- Payment information (credit card or billing details)
- Any other information you voluntarily provide
You may visit our site anonymously, but certain features may require you to submit personal information.
1.2 Non-Personal Identification Information
We may collect non-personal information about users whenever they interact with our site, including:
- Browser name and version
- Device type and operating system
- Internet service provider (ISP)
- IP address
- Referring website or search query
- Pages viewed and time spent on our site
1.3 Cookies and Tracking Technologies
Our website may use “cookies” and similar technologies to enhance your experience.
- Cookies are small text files placed on your device for record-keeping and tracking purposes.
- You can choose to refuse cookies or be alerted when cookies are being sent.
- Please note: Some parts of the site may not function properly if you disable cookies.
2. How We Use Your Information
Capstone may use the collected information for the following purposes:
- To improve our website and services
- To process service requests or payments
- To send appointment reminders and confirmations
- To respond to inquiries, questions, or feedback
- To send periodic emails, including company news, updates, or service information (only if you opt-in)
- To comply with legal obligations
3. Email Communications
If you opt-in to our mailing list, you may receive emails about:
- Service updates
- Special offers or promotions
- Company announcements
- Industry news related to ABA therapy
You may unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.
4. SMS Messaging Policy
We may send you text messages for:
- Appointment confirmations and reminders
- Service updates
- Important notices related to your care
Opt-Out:
- You can stop receiving SMS messages by replying “STOP” to any message.
- To re-subscribe, you must opt-in again.
- Message and data rates may apply.
We do not sell or share your mobile information with third parties for marketing purposes. Information may be shared only with subcontractors performing customer service or technical support functions.
5. How We Protect Your Information
We use secure data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Sensitive data exchanges between our site and users occur over an SSL-secured communication channel and are encrypted.
6. Sharing Your Information
We do not sell, trade, or rent users’ personal information to others.
We may share information with:
- Service providers who assist in our operations (e.g., billing, IT support)
- Legal authorities when required by law
- Authorized subcontractors for operational support (bound by confidentiality agreements)
7. Third-Party Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
Capstone Behavioral Solutions, LLC may update this Privacy Policy at any time. We will revise the “Effective Date” at the top of this page when changes are made. We encourage you to review this page periodically to stay informed.
9. Your Acceptance of This Policy
By using this site, you confirm your acceptance of this Privacy Policy.
If you do not agree, please discontinue use of our site. Continued use after changes to this policy will signify your acceptance of those changes.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact us:
Capstone Behavioral Solutions, LLC
info@capstoneaba.com
+1 (571) 781-1218
www.capstoneaba.com